unogoal Platform Privacy Notice

This page describes what we collect when you use unogoal and how we keep that data protected. We collect information necessary to verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and maintain your account across all devices. We encrypt all sensitive data and never sell your personal information to third parties.

Our privacy commitments apply whether you access unogoal on Android, iOS, or desktop. We understand that account holders in Jakarta, Surabaya, Bandung, and Medan rely on us to handle their details safely. This notice explains exactly what we collect, who has access to it, how long we keep it, and what rights you have over your data.

Services are available only where local law permits. Users are responsible for verifying that access and use comply with their jurisdiction's applicable regulations.

What Information We Collect on unogoal

We collect information in several categories. First, your account details: email address, mobile phone number, and username. Second, identity verification: we ask for your full name, date of birth, and identification document (such as an ID card or passport). Third, payment information: we record your chosen deposit and withdrawal methods—your selected e-wallet or bank account details—but we do not store full card numbers or e-wallet passwords. Fourth, activity logs: we track every bet, game session, deposit, and withdrawal tied to your account.

When you use unogoal on mobile, we also collect device information: your phone's operating system (Android or iOS), app version, and IP address. This helps us diagnose connection issues and improve performance. We do not track your browsing history outside unogoal or read your contacts or photos unless you explicitly authorize us. On Android, if you grant us permission to send notifications, we store a notification token to deliver push alerts about new games or special events.

Account data

Email, phone, username, and password hash; used to verify your identity and manage your account.

Payment records

Your selected deposit/withdrawal methods and transaction history; never your full card or e-wallet credentials.

Device identifiers

Operating system, app version, and IP address; used for troubleshooting and fraud prevention.

Betting activity

Every bet, game session, result, and payout; retained for account audit and regulatory compliance.

How We Use Your Data on unogoal

We use your account information to verify your identity, comply with anti-money-laundering regulations, and process your deposits and withdrawals. Your email and phone allow us to send account notifications, password reset links, and messages about your betting activity. We use your device information to optimize unogoal for Android and iOS, detect fraudulent login attempts, and diagnose app crashes or performance problems.

Your betting history is stored so you can review it anytime in your account. We also use aggregated, non-personal data to improve unogoal—for example, analyzing which games are popular or how long sessions typically last—but this does not involve identifying you personally. We never use your data for marketing emails or SMS without your explicit consent, and you can opt out of notifications anytime in your account settings.

Data Storage and Third-Party Processors

We store your data on encrypted servers that may be located outside your country of residence. Our servers are protected by firewalls, intrusion detection, and regular security audits. We work with payment processors—the companies behind DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank—who receive only the minimum information needed to process your transaction. We do not share your betting history or identity with these processors.

We retain your account data for as long as your account is active and for a period after you close it, to comply with legal and tax obligations. Betting records are typically kept for seven years. If you request deletion, we remove personal data where legally possible, though some information may be retained to prevent fraud or comply with regulations.

Cookies and Tracking Technologies

We use cookies to keep you logged into unogoal on your phone or browser. These are essential for account security and remembering your preferences—for example, your preferred language or notification settings. We do not use cookies to track you across other websites. You can clear cookies in your browser settings anytime, though this may log you out of unogoal. On Android, our app stores a local login token so you remain logged in unless you manually log out.

We do not use third-party tracking pixels, beacons, or analytics services that identify you personally. We may use aggregated analytics to understand how unogoal is used—for instance, how many sessions occur during Liga 1 matches or Piala AFF tournaments—but this data cannot identify you individually.

Security Measures on unogoal

All data you send to unogoal is encrypted using SSL/TLS security. Your password is hashed and never stored in plain text. Two-factor authentication is available to add an extra layer of security. We regularly test our systems for vulnerabilities and update our infrastructure to protect against known threats. If we discover a security breach affecting your account, we will notify you as soon as possible.

Our staff access your data only when necessary to support your account, investigate suspicious activity, or comply with legal requests. We have strict policies about who can access customer data and audit these accesses regularly.

Contact Us About Privacy

If you have questions about how we handle your data, want to exercise your data rights, or believe we have mishandled your information, please contact our support team. You can reach us through the email or phone contact listed in your unogoal account settings. We aim to respond to privacy requests within a reasonable timeframe.

Our Commitment to Your Privacy on unogoal

We at unogoal take your privacy seriously. We collect only the information needed to operate our platform securely and process your payments through eight trusted channels. We encrypt all sensitive data, limit access to authorized staff, and retain your information only as long as necessary or as required by law. You have the right to access, correct, and request deletion of your personal data where permitted.

This privacy notice may be updated from time to time to reflect changes in our practices or applicable regulations. We will notify you of material changes through your account email. Your continued use of unogoal after an update means you accept the updated privacy terms. If you have concerns about how we handle your data or wish to exercise your rights, our support team is available to help.

Services on unogoal are available only where local law permits. We encourage all users to review this privacy notice and verify that our data handling practices comply with their jurisdiction's privacy regulations.